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  • October 18, 2016 at 12:16 pm #700593
    pinkabbestia

    Hi,
    in all the pages of my site I have “full width easy slider” with videos as slides.
    Those videos don’t work on mobile, and enfold require a “fallback image for mobile devices” that I uploded.
    How can I show video also on mobile devices?
    Please help me is a very important issue!
    Thanks

    October 18, 2016 at 3:26 pm #700687
    pinkabbestia

    Anyone can help me?

    October 18, 2016 at 3:30 pm #700692
    Yigit

    Hey Rosa!

    You can refer to this post – http://kriesi.at/documentation/enfold/hide-menu-itemselements-on-mobile/ and choose to display video element only on mobile and remove your slider if that would work for you. Currently it is not possible to have videos in sliders on mobile due to compatibility issues however our devs will be implementing the feature when there are no compatibility issues :)

    Regards,
    Yigit

    October 18, 2016 at 3:51 pm #700704
    pinkabbestia

    So? If i put a video in a page, I can’t see the video on mobile???????!!!????
    Video are from vimeo with html5 compatibility

    October 20, 2016 at 4:48 am #701620
    Ismael

    Hi!

    You can’t see the video if it is added in a slider or as a background in a color section. You have to replace it with an actual video element.

    Cheers!
    Ismael

    January 12, 2018 at 8:47 pm #896669
    betaphase

    I’d like to override whatever’s preventing the video from playing, by copying the related files to my child theme. Is that possible?

    I love this theme and have used it on several sites, but this really seems like a huge flaw.

    • This reply was modified 6 years, 10 months ago by betaphase.
    January 16, 2018 at 1:42 am #897779
    Ismael

    Hi,


    @betaphase    : I’m sorry but that will require modification that is beyond the scope of support. Video backgrounds are disabled due to compatiblity issues on mobile devices. Please use the fall back image feature. Or add an actual video element for mobile view.

    Best regards,
    Ismael

    January 16, 2018 at 1:21 pm #898010
    betaphase

    Or add an actual video element for mobile view.
    That statement is unclear because It IS a video element. Could you elaborate? Are you suggesting a 3rd party plugin?

    January 17, 2018 at 7:39 am #898315
    Ismael

    Hi,

    I’m referring to the Advance Layout Builder > Media Elements > Video element, not the slider elements. Did you try that?

    UPDATE: You can also try the layer slider. It has a video background option.

    Best regards,
    Ismael

    January 17, 2018 at 11:47 am #898401
    betaphase

    I can’t use the Video element in the background and full width, and there is no ‘layer slider’ – only ‘Fullwidth Easy Slider’, ‘Easy Slider’, ‘Fullscreen Slider’, ‘Advanced Layer Slider’ and ‘Featured Image Slider’, none of which remotely do what I need the Fullwidth Easy Slider to do. Any other ideas, Sparky? Enfold has called me Sparky enough times, I figure I can return the favor ;-)

    January 20, 2018 at 3:24 am #899943
    Ismael

    Hi,

    Yes, it’s the Advance Layer Slider. Create a new layer, set the type to Video/Audio then add the media file. At the bottom of the layer panel you’ll find the video background option. Enable it.

    Best regards,
    Ismael

    January 20, 2018 at 3:18 pm #900098
    betaphase

    I set this up and looks promising, but I’m getting “Warning: Illegal string offset ‘id’ in /xxx/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider.php on line 97”. All my software is update todate. I’ll just stick with the full width slider with the background image fallback. Thanks anyway!

    January 21, 2018 at 7:48 am #900287
    Rikard

    Hi,

    Thanks for the feedback, please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

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