Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 17, 2016 at 6:22 am #699773
    Donkies11

    Hello Enfold Support,

    On this page, you can see quite clearly that there is a programmed effect on the element at the top of the page. It is made up of a color element, a 1/3 & 2/3 column element… and image element in the 1/3 column element and two white space elements and a special heading element in the 2/3 column element.

    There is a fade effect, and I’m guessing that within that code (to make them fade in) is something that is telling them to load in last, after everything else has loaded. When logged in as an admin, the admin menu (black bar top of page) loads and then these two elements fade in.

    The client is very insistent that they want these elements to load in quickly – practically first in order of loading into page.

    Do you know that code that is creating the timing and the effect of the load into the page?

    (credentials are in the private section)

    Sincerely,
    Greg

    October 18, 2016 at 9:59 pm #700903
    Andy

    Hey Greg,

    can you provide us screenshots of the elements you are referring to? please use imgur.com or dropbox.

    I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

    Best regards,
    Andy

    October 21, 2016 at 3:34 am #702146
    Donkies11

    Hello Andy/Support,

    There aren’t any cache plugins that are active – that’s not the issue. AND, there is a definite fade in effect on the delayed elements.

    Here’s the screenshot of the elements I’m referring to.

    ~ Greg
    screenshot

    October 21, 2016 at 1:56 pm #702379
    Andy

    Hi,

    you have deactivated any animations on the columns in question. So no there are no fade effects activated.

    I still think this is caused by your caching plugin. Activate it again, go into it’s option, choose to switch off caching function, then deactivate it, as well as all other plugins. Finally clear browser cache and hard refresh a few times. Make sure no other caching function is activated on your server.

    Best regards,
    Andy

    October 21, 2016 at 7:54 pm #702613
    Donkies11

    Hello Andy,

    I did as you requested above regarding caching.

    I’ve removed the cache plugin completely.

    The issue still exists – it really looks to me like something in the code/programming is creating the issue.

    You’re right, it can’t be coming from the element settings as they are deactivated. What is creating the delay?

    Standing by,
    Greg

    October 25, 2016 at 5:58 am #703551
    Ismael

    Hi,

    It’s the container opacity transition. Please disable it with the following css code.

    .js_active .av-minimum-height .container {
    z-index: 1;
    opacity: 1;
    -webkit-transition: none;
    transition: none;
}

    Best regards,
    Ismael

    October 25, 2016 at 11:04 pm #704042
    Donkies11

    Hello Ismael/Support,

    We have a winner!! Thank you sooo much – we have a happy customer. :-)

    Close this one,
    Greg

    October 26, 2016 at 8:04 am #704151
    Rikard

    Hi Greg,

    Great, glad we could help :-)

    Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Image element and Special Heading element loading last into Color Section’ is closed to new replies.