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  • September 9, 2016 at 10:02 am #684087
    depietrijojo3

    Hi there,

    On the link I sent you in private I’m running a youtube video using the “Fullwidth Easy Slider”. Unfortunately it looks like the Video Controls are not working (volume, link to youtube, link to fullwidth etc.). Can you please look into it?

    Thanks a lot!

    JD

    September 10, 2016 at 8:34 am #684457
    Rikard

    Hi JD,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    September 10, 2016 at 11:37 am #684484
    depietrijojo3

    Hello Rikard,

    Thanks for your prompt reply. Admin login details in private.

    Keep me posted,
    Cheers,

    JD

    September 14, 2016 at 1:10 pm #686329
    depietrijojo3

    Hello there,
    Any updates on this?

    Thanks,
    JD

    September 14, 2016 at 2:17 pm #686363
    Andy

    Hi,

    I created a test page and it’s not happening there for me. So save your site as a template, create a new page and load your saved template.

    Best regards,
    Andy

    January 22, 2019 at 12:10 am #1056926
    hillphoenix

    I am having the same problem. Linking a local video file to the Fullwidth Easy Slider and the video controls are not working or even starting.

    Event Information

    I works on PC IE and Firefox but not chrome
    Mac it dosnt work in Safari nor Chrome. Doesnt auto start and controls not working.

    Thank you for any help.

    • This reply was modified 5 years, 10 months ago by Basilis.
    January 23, 2019 at 1:48 am #1057526
    Basilis

    Hi,

    I have removed your credentials – for security.
    Can you please create your own ticket so we can be able to assist bette?

    Best regards,
    Basilis

    January 24, 2019 at 10:54 pm #1058381
    hillphoenix
    This reply has been marked as private.
    January 25, 2019 at 6:18 pm #1058841
    Victoria

    Hi hillphoenix,

    Here is where you can start a new thread

    Enfold

    Best regards,
    Victoria

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