Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 25, 2016 at 7:20 pm #621608
    NMOI

    Hi,

    I’m getting an error because of an empty file from LayerSlider called skin.css. What should I do to solve this?

    Thanks

    April 25, 2016 at 9:00 pm #621663
    Jordan

    Hi NMOI!

    Thanks for getting in touch with us!

    What is the error message saying? Could you also please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Regards,
    Jordan

    April 26, 2016 at 8:03 am #621968
    NMOI

    Hi Jordan,

    There is no error message, just an error. I’ve figured this by checking the loading time of my homepage with http://tools.pingdom.com/. I can see it’s taking ages trying to access to an empty (or missing?) file called skin.css, which is related to LayeSlider.

    Thanks

    April 28, 2016 at 8:24 am #623514
    Ismael

    Hi!

    The default skin path is enfold/config-layerslider/static/skins but it’s different in your installation. Did you install layer slider as a separate plugin? Please try to disable the minify option of the cache plugin.

    Regards,
    Ismael

    April 29, 2016 at 8:34 am #624150
    NMOI

    Hi Ismael,

    No, I didn’t install it as a separate plugin. However, Enfold 3.5.3 update didn’t update LayerSlider too. So I had to do it manually. Please check the following ticket: https://kriesi.at/support/topic/how-to-update-embedded-layerslider/#post-621865.

    Regarding to the cache plugin, I’ve just added LayerSlider to its exclusion list, and the error still occurs.

    Maybe the problem is related to LayerSlider update.

    Thanks

    May 1, 2016 at 9:00 am #625266
    Rikard

    Hi,

    I replied to your other thread and I can’t see anything wrong with your installation, are you still getting this error?

    Best regards,
    Rikard

    May 1, 2016 at 3:54 pm #625345
    NMOI

    Hi Rikard,

    Yes. Please check my URL with Pingdom’s tool: http://tools.pingdom.com/fpt/

    Thanks

    May 1, 2016 at 7:08 pm #625362
    cherrmann

    @Ismael:
    Isn’t the standard this path:
    enfold/config-layerslider/LayerSlider/static/skins

    you said
    enfold/config-layerslider/static/skins

    May 1, 2016 at 7:46 pm #625368
    NMOI

    Hi Ismael,

    I have no idea what you are talking about nor what’s happening. It’s you who talked about a path problem in a previous reply, suggesting there was a path problem. Then I explained what led me to this situation.

    I only know that LayerSlider hasn’t been updated by the plugin, and how I manually did it.

    Could you please tell me how to solve this path problem, and how to avoid this in the following theme update when when an embeded plugin is not updated?

    Thanks

    May 3, 2016 at 1:01 pm #626382
    Andy

    Hi,

    LayerSlider will be updated by next big Enfold Update. Until then we recommend to use the implemented LayerSlider version, instead of updating manually, cause it can cause errors, like in your case.

    Also there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

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