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AuthorPosts
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April 16, 2016 at 9:40 pm #615581
I added a comment entry container at the bottom of a page but is doesn’t show up. Can someone tell me whats wrong?
Page without comment entry block loaded (should be at the bottom below the latest picture)
http://goo.gl/oDwv7NPage with comment entry block loaded (below the latest picture)
http://goo.gl/rlXlI9
The page where it is working is made with Enfold version before the latest update. The page where the comment entry container is not working is make with the latest version of Enfold.April 18, 2016 at 7:11 am #616097Hey Reisfreaks,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Thanks,
RikardApril 18, 2016 at 7:47 am #616134Hi Rikard,
Thanks. The un and pw are in the private section.
April 19, 2016 at 7:31 am #617159Hi,
I added a comment on the first page you linked to and it’s displaying fine. Please check you settings under Settings–>Discussion.
Thanks,
RikardApril 19, 2016 at 7:47 pm #617648I don’t understand how you commented on that page since there is no comment container loaded? I checked the settings and comments are allowed. On all the older pages it works fine. No the page displays “Comments are closed”
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This reply was modified 8 years, 4 months ago by
Dutchman.
April 20, 2016 at 1:54 am #617845Hi!
Please edit your page and click “screen options” button the top right corner and check “discussion and scroll below your content and make sure to enable discussion
Cheers!
YigitApril 20, 2016 at 9:45 am #618107Hi! I enabled the comment check in the screen options and checked if the comment container was there at the bottom. Saved and flushed the cache for every browser but still “Comments are Closed”. Problably through all the Enfold updates i lost the settings to enable comments in pages, maybe thats the problem. I can not remember what file to edit and which code to enable comments in pages.
1. Still “Comments are Closed”. (http://goo.gl/oDwv7N)
2. Are comments for pages enabled with the ALB in the latest version or do i have to edit a theme file to enable Comments in pages? If so, what excactly do i have to edit in what file?
On all my older pages Comments still work fine.-
This reply was modified 8 years, 4 months ago by
Dutchman.
April 22, 2016 at 12:12 pm #619822Hey!
comments are showing fine for me on the link you have provided:
Could you fix it?
Best regards,
AndyApril 22, 2016 at 2:49 pm #619985Hi Andy,
The comment is made by Rikard. I do not know where, not on the page because comments are closed as you can see.
1. Still “Comments are Closed”. (http://goo.gl/oDwv7N) where can i fix this?
2. Are comments for pages enabled with the ALB in the latest version or do i have to edit a theme file to enable Comments in pages? If so, what excactly do i have to edit in what file?
On all my older pages Comments still work fine/are open.April 25, 2016 at 2:30 pm #621329Hey!
Comments are not closed on your example page. Only logged in users can post comments. Please go to Settings > Discussion and adjust the settings as needed
Cheers!
Yigit-
This reply was modified 8 years, 4 months ago by
Yigit.
April 25, 2016 at 7:37 pm #621617Hi Yigit!
The settings (screenshot): http://goo.gl/wqmVSd – Comments are allowed.
The settings at the page (screenshot) http://goo.gl/7e19yt – Comments for this page are allowed.
Comments (for this page) are closed displayed in Dutch language (screenshot): http://goo.gl/l2GhoY
The ‘problem’ page: http://goo.gl/wa49sk – The comment “test” is made by Rikard in the Enfold page editor when he logged in as Admin.April 28, 2016 at 12:36 pm #623643Hi!
those screenshots does not help us, cause they are displayed in a language which we no not understand. Please provide us an english version of it, so we know clearly what it’s about and what you want to show us.
Regards,
AndyApril 28, 2016 at 7:22 pm #623952I made screenshots in the english language.
The settings (screenshot): http://goo.gl/BSGupC – Comments are allowed.
The settings at the page (screenshot) http://goo.gl/PZ0DsY – Comments for this page are allowed.
Comments (for this page) are closed (screenshot): http://goo.gl/VlI8nj
The ‘problem’ page: http://goo.gl/wa49sk – The comment “test” is made by Rikard in the Enfold page editor when he was logged in as Admin.
If i delete this test comment made by Rikard, the comment block (with the tekst ‘Comments are closed) disappears from this page.-
This reply was modified 8 years, 4 months ago by
Dutchman.
May 2, 2016 at 2:15 pm #625773Hi,
do you get similar results when using a default WP theme? please let us know about your results.
Best regards,
AndyMay 2, 2016 at 7:25 pm #625983With a default theme this page is having the same problem. I went back to Enfold theme. When i add a new blog, comments are open. When i add a comment container to a regular existing page, comments are open. As soon as i add a new page with a comment container, the comment option isn’t visable. If i would add a comment to this new page (at the ALB/page editor) then it would display that comment with the tekst below: comments are closed. The options/settings are visable (english) in my previous screenshots.
May 4, 2016 at 11:25 am #627080Hi,
then we know that this issue is not theme related and in this case we can’t do much. Feel free to reach out WordPress general support forum about it.
Best regards,
AndyMay 4, 2016 at 6:53 pm #627436Problem is solved. Comments in Settings-Discussion was allready enabled. screen options in the top right corner has the comments enabled. But i overlooked the setting at the bottom of the page where i also had to enable comments. Or the SQL table repair made this last option visable, i’m not sure.
Thanks Yigit and Rikard for somehow pointing me in the right direction!May 5, 2016 at 10:50 pm #628006Hi,
glad you could solve the issue! Let us know in a new ticket if you need some more help with the theme. We are happy to support you with it.
Best regards,
Andy -
This reply was modified 8 years, 4 months ago by
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