Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • March 21, 2016 at 7:40 pm #601469
    Guilherme

    I am having trouble with the preload. Some times it just won’t leave the load screen.

    March 21, 2016 at 11:19 pm #601573
    Basilis

    Hey Guilherme!

    can we please check your web site, so we can might understand the issues and help you out?

    Best regards,
    Basilis

    March 23, 2016 at 1:44 pm #602504
    Guilherme

    Here it is!

    March 26, 2016 at 7:49 am #603781
    Ismael

    Hi!

    This is probably a plugin conflict. Please try to deactivate all plugins, remove browser cache then test the page again. Let us know if you can still see the issue.

    Cheers!
    Ismael

    March 29, 2016 at 7:26 pm #604760
    Guilherme

    I don’t know how it works exactly but some times it works and some times it doesn’t. Many people are complaining about this.

    March 29, 2016 at 8:42 pm #604776
    Basilis

    Hi!

    I have checked your web site and it seems that some times there is cache that blocks the loading / correct execution of the plugin.
    U will have to disable all cache, for that making it work properly every time.

    Thanks a lot

    Cheers!
    Basilis

    March 31, 2016 at 4:11 pm #606003
    Guilherme

    If I do so, my website starts to slow down, how can I make it faster then?

    March 31, 2016 at 4:17 pm #606009
    Basilis

    Hi!

    You will have to find and use a plugin that is compatible with enfold, for the caching.
    I have only tested wprocket and optimisation.io to be honest, to let u know that they are really good.

    Cheers!
    Basilis

    April 4, 2016 at 3:09 pm #607652
    Guilherme

    Thanks, wp rocket helped me a lot :)

    April 4, 2016 at 3:17 pm #607660
    Vinay

    Hi!

    Glad we could help.
    Please check out this links you might find it useful

    Recommended plugins

    Recommended plugins

    Enfold Tips & Tricks
    http://kriesi.at/documentation/enfold/

    Best regards,
    Vinay

    April 4, 2016 at 3:24 pm #607666
    Viveka44

    Hello I use Enfold for viveka-magellan.fr and it was so great.
    Today I update Enfold with the API key. And now I have many problems when we navigate through the pages. I only have text and images but everything else has disappeared. Please could you help me ?

    Best regards

    PS : I am french so please excsue me for my bad english

    April 4, 2016 at 4:21 pm #607719
    Yigit

    Bonjour!


    @viveka44     Please make sure that you are using the latest version of the theme which is currently 3.5.1 – http://kriesi.at/documentation/enfold/updating-your-theme-files/
    If that does not help, please start a thread and attach temporary admin logins in private content field :)

    Best regards,
    Yigit

    April 4, 2016 at 7:22 pm #607801
    Viveka44

    Thank you for your answer.
    I think I had a conflict whith one of my plugins. Perhaps WP Super Cache that I have desactivated.
    Best Regards,
    M-Christine

    April 5, 2016 at 5:48 am #608035
    Rikard

    Hi @Viveka44,

    So I’m guessing that fixed your problems? Please let us know if you should have any further problems on the topic.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)
  • You must be logged in to reply to this topic.