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  • March 14, 2016 at 12:26 pm #597678
    itziarsolla

    Hi,

    We have a video showing in our home inside a fullwidth easy slider. But on smartphones it doesn’t show, it shows with a white line… any ideas?
    This is the web http://www.take-ad-way.com/

    Thanks!

    Itziar

    March 14, 2016 at 2:24 pm #597719
    itziarsolla

    I’ve seen this in the slider
    Choose fallback image for mobile devices
    Either upload a new, or choose an existing image from your media library
    Video on most mobile devices can’t be controlled properly with JavaScript, which is mandatory here, therefore you are required to select a fallback image which can be displayed instead

    So, what do you think I can do, to show the video? maybe not putting it in a slider?

    March 17, 2016 at 3:47 am #599384
    Ismael

    Hey!

    Thank you for using Enfold.

    You have to add a fallback image because the video is disabled on mobile device. The workaround is to hide the slider on mobile then display the actual video. Use css media queries to toggle the display of the elements. Example here; https://kriesi.at/support/topic/home-page-video-on-mobile-phone/#post-449787

    Cheers!
    Ismael

    April 8, 2016 at 11:40 am #610174
    itziarsolla

    Hi, see private content

    April 11, 2016 at 12:43 pm #611190
    Andy

    Hey!

    it’s restricted by the vendors of those devices, that’s why we implemented the function of a fallback image. Though you can try to ask on codeable: http://kriesi.at/contact/customization

    Cheers!
    Andy

    May 30, 2016 at 1:58 pm #640351
    itziarsolla

    Thanks, its solved now

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