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Viewing 13 posts - 1 through 13 (of 13 total)
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  • November 12, 2015 at 2:33 am #534531
    jordandsa

    Just like the title says— Header Not Displaying Background Image in Chrome or Firefox.

    It works in Safari.

    http://www.juliewittner.com

    November 12, 2015 at 6:22 pm #534964
    Andy

    Hi Jordan!

    can you provide us admin access, so we can take a closer look please?
    Try to deactivate all plugins while testing and let us know if this changes anything.

    Best regards,
    Andy

    November 12, 2015 at 6:29 pm #534973
    jordandsa

    Hi Andy,

    Access in private area.

    So, just be reiterate, the header bg image looks fine on Safari, but does not show up on Chrome or Firefox.

    Thanks!
    Jordan

    November 16, 2015 at 7:00 am #536325
    jordandsa

    Hey there,

    Can someone please help me with this issue? The header is not displaying properly on Firefox, Chrome and IE. It only displays properly in Safari.

    Please help.

    Thanks!
    Jordan

    November 16, 2015 at 4:54 pm #536633
    Yigit

    Hi!

    According to this site – http://downforeveryoneorjustme.com/ your website is currently down. Can you please check the link once again?

    Also, can you please make sure that you are using the latest version of Enfold which is currently 3.4.2 – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    • This reply was modified 9 years ago by Yigit.
    November 16, 2015 at 5:59 pm #536739
    jordandsa

    Hi Yigit,

    The site is definitely up. I can access it on all browsers. However the header only displays properly in Safari, and not the other browsers mentioned. And yes, I am using the current version of Enfold.

    Cheers!
    Jordan

    • This reply was modified 9 years ago by jordandsa.
    November 18, 2015 at 5:49 am #537809
    Ismael

    Hi!

    I can see the issue but I’m not sure what’s causing it until I visited it again this morning. I get this error in the site:

    This website is under heavy load

    We’re sorry, too many people are accessing this website at the same time. We’re working on this problem. Please try again later.

    You should contact your hosting provider regarding this problem.

    Regards,
    Ismael

    November 20, 2015 at 12:56 am #539294
    jordandsa

    Thanks, Ismael.

    This loading problem is resolved. Can you please help me with the actual problem I posted about?

    Header Not Displaying Background Image in Chrome or Firefox or IE. Only works in Safari.

    Thanks,
    Jordan

    • This reply was modified 9 years ago by jordandsa.
    November 21, 2015 at 2:42 am #540036
    jordandsa

    Can I please get some help with this issue?

    November 25, 2015 at 3:20 pm #542459
    Andy

    Hi!

    refuse from bumping into your own thread, as it pushes it behind in our queue and marks it as answered and then we can’t provide a faster reply to you.

    Please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    If that does not help: are we allowed to deactivate all your plugins temporarily for testing purposes? we need to try to do some testings on your website.

    Regards,
    Andy

    November 1, 2017 at 6:57 pm #871349
    brandesigns

    I have a custom background image defined in Enfold & it is not displaying in Firefox. Has this issue been fixed? I’m using Theme version 4.2

    November 1, 2017 at 10:04 pm #871393
    brandesigns

    It seems that if I change the background from “fixed” to “scroll” it displays the background now in Firefox. I wonder why that change makes the difference? Thank you.

    November 1, 2017 at 10:55 pm #871420
    Jordan Shannon

    Hey brandesigns,

    I’m glad you were able to find a solution for your problem. If you need further help, please begin a new topic and let us know here in the forums.

    Best regards,
    Jordan Shannon

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