Viewing 6 posts - 1 through 6 (of 6 total)
Viewing 6 posts - 1 through 6 (of 6 total)
- The topic ‘Backup’ is closed to new replies.
Good morning, I have a site with the theme enfold, and realized a few insertions of codes on my theme, in the form I inserted a code for when someone call me back form on a worksheet of wordpress, it was working perfectly until this new update, when the enfold updated he disappeared with everything that I had done, the programming was removed, the layout was changed, as I don’t use header or a logo, the logo of enfold resurfaced the div were with a very large margin, I lost everything I had done.
I wonder if I have to do a restore from a few weeks to get back to normal.
Hi elcamilo!
Please contact your service provider and ask if they have the back up from few weeks ago
Best regards,
Yigit
I checked with them, and they don’t have it, and noticed that it didn’t just happen to me, but with more people. What could have happened, I need my site back to the way it was. all the codes that I inserted are there, but are not working after upgrading from enfold.
Hey!
What kind of changes were made? Custom CSS changes? If that is the case, please post a temporary admin login here privately.
Best regards,
Yigit
Hello,
Unfortunately this kind of requests are beyond the scope of the support we can offer. Please try contacting a developer from Envato Studio or Codeable.
Best regards,
Josue