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Some of our team are working in South Africa and they are having a lot of difficulty updating the website as the Advanced Layout Builder is loading very slowly to make even small text edits. I have included a video they took here. Do you have any idea what could be causing this? Can you provide any steps to help? We have been using this them for years and are generally happy with it, but this is making it difficult for members of our team to work.
Thank you!
Hey,
Thank you for the inquiry.
We didn’t find the link to the video anywhere. The slow loading of the ALB is usually caused by one or a combination of the following factors, a large number of elements on the page or heavy third-party scripts loading in the admin.
Here are some things we recommend trying:
1. Check if any caching or performance plugins (like WP Rocket, W3 Total Cache etc.) are interfering with the admin. Some aggressive caching configurations can actually slow down the backend. Try temporarily to disable them to see if the builder becomes more responsive.
2. If the affected pages have a very large number of ALB elements, consider splitting content across multiple pages or using the Custom Layout feature to modularize sections. This reduces how much the builder needs to parse at once.
Please refer to the Enfold optimization documentation for more details on the performance settings:
— https://kriesi.at/documentation/enfold/optimization/
Let us know the result and feel free to share any additional details such as which hosting provider you are using.
Best regards,
IsmaelApologies, I forgot to past the video link. This is just showing how long it takes to load the editor. Which I mentioned was over a minute for one of our staff.
Hi,
Thank you for the update and for sharing the video.
We did try to access your site and open the Advanced Layout Builder to edit the Special Heading element, but our machine actually hung while loading the popup editor. This tells us there’s definitely something wrong with the installation that is causing the editor to become unresponsive.
Since we cannot reproduce the issue on our installation, this is likely caused by a large number of installed plugins conflicting with the builder, custom modifications to the theme or site or a specific plugin that is incompatible with the current version of Enfold.
Here’s what we recommend: Deactivate all plugins,then try opening the ALB again. If it loads normally, the issue is plugin-related. Reactivate your plugins one at a time and test the builder after each activation to identify which plugin is causing the slowdown. Once you find the problematic plugin, you can either remove it, update it or contact the plugin developer for assistance.
Let us know which plugin causes the issue once you identify it.
Best regards,
Ismael
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