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  • #1492567

    Hello, I’ve had a problem for a few days now, the contact form doesn’t work at all. When I fill it out and click submit, it just disappears and I don’t get an email saying someone has applied. I tested it now and it doesn’t work, but everything is fine in the settings as it was before. I have several different forms on the site and none of them work.

    #1492573

    Hey astjo,

    Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Rikard

    #1492602

    Hi, I checked this link but it doesn’t have my problem. My form just disappears when I click submit. I sent you video but link will expire in 2 days.

    #1492605

    Hi,

    Please try to update to the latest version first of all: https://kriesi.at/documentation/enfold/theme-update/. If that doesn’t help then try to temporarily deactivate all plugins or custom code you might have added, to see if that changes anything.

    Best regards,
    Rikard

    #1492607

    hi,
    I updated the theme and deactivate all plugins and tried again but it still doesn’t work. It behaves the same.

    #1492610

    hello
    i have the same problem…
    I’m about to put a site made with enfold online but when I test sending an email from the contact form, it says it was sent successfully but it doesn’t reach its destination. how to solve?

    #1492629

    Hi,

    Did you make sure that the contact form Message Sent Label field has been filled out?

    MAJO_Agency – please start your own thread.

    Best regards,
    Rikard

    #1492632

    Yes, I am sending screenshot. All of these forms worked for years until the other day. When they all stopped working.

    #1492636

    Hi,
    Your site is getting a “500 (Internal Server Error)” when the form is submitted. This is a server error. Please check your server logs for more info.

    Best regards,
    Mike

Viewing 9 posts - 1 through 9 (of 9 total)
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