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  • #1491120

    Hi,

    We have a very old version (3.0.6) of the Enfold theme and we need to upgrade our PHP version from 5.6.40 to the neweset version PHP 8.4.

    However when we tried we also needed to update the theme which we couldn’t find in our themeforest account so now we have bought the newest version.

    I am trying to fix the issues with our IT partner and he tried updating it while running a localhost version on his laptop but he got a lot of errors.

    Also as soon as we try to update through FTP we get a never ending stream of error messages for example:

    Fatal error: Access level to av_email_spam::shortcode_insert_button() must be public (as in class aviaShortcodeTemplate) in ******\htdocs\*******\wp-content\themes\enfold\config-templatebuilder\avia-shortcodes\email_spam.php on line 16

    To be smart i thought to just exclude it from the php file just to have it move on to the next 50 similar error messages.

    Please let me know how to update the theme. As I found on your forums it was suggested you first needed to update to a version 4.5. or something and that would allow auto updates. However we now only have version 3.0.6. and the newest 7.1.3.

    Kind regards

    #1491132

    Hey TasmaniaBV,

    The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1491136

    Hi Rikard,

    Thank you for your reply. It does not really answer my question however I have managed to find the solution with my IT partner.

    As for anyone also having this issue…

    We needed to update the PHP version on the server first. After that the whole site crashes on PHP errors and than with FTP just rename(or delete if you’re brave enough) the old enfold folder in the wp-content->Theme folder to something like “old-enfold” after that throw in the new enfold folder and the website works again.

    • This reply was modified 6 days, 16 hours ago by TasmaniaBV. Reason: spelling mistake throw
    #1491139

    Hi,

    Great, thanks for sharing your experience.

    Best regards,
    Rikard

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