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Dear Kriesi Support Team,
we have recently taken over an older website that is still running Enfold version 4.8.6. Unfortunately, a direct update is not possible – the theme options display the message: “No updates available. You are running the latest version (4.8.6).”
We have attempted to upload the latest version of Enfold via FTP, but this completely broke the site’s design. Could you please advise us on the correct procedure for updating from version 4.8.6 to the current release? A full rebuild of the site is not an option due to the project’s size and complexity.
Additional details:
WordPress version: 6.8.2
PHP version: 8.3.25
Active theme: Enfold Child Theme
Parent theme: Enfold 4.8.6
Key plugins: WPML + Add-ons, Ninja Forms + File Uploads, LayerSlider WP (active)
Issue summary:
Theme options show “No updates available. You are running the latest version (4.8.6).”
Manual FTP upload of Enfold 5.9.x → site design completely broken (shortcodes not rendered, styles reset).
Rollback to 4.8.6 resolves the issue.
Thank you very much for your assistance.
Best regards,
SHHey samholl,
The update to 7.1.2 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
Rikard
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