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Hi
My website was set up for me about ten years ago by a third party. They used Enfold theme. The theme now gives me a critical error on php 7.4 and I need to update for at least 8.2.
Can you let me know how I go about getting this? Do I need to buy it again?
Hey KJ Charles,
If you don’t have access to the Themeforest/Envato account which was used to purchase your license, then I would suggest that you purchase your own. Otherwise you will have the same problem each time that you need to update or access the theme files. Once you have access to the theme files, then the update to 7.1.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHi
I found my account and downloaded the zip file, then uploaded it under Add New Theme, but got the following error message:
The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed.
Please can you advise? Should I still delete the existing theme folder?
KJ
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