I need help, is it possible for you to confirm if the version of the WordPress theme, Enfold Version: 4.8.3 is compatible with PHP 8.3? It turns out that I tried to leave the latest version of PHP with said theme but unfortunately the website crashes and I tried to see if it could be the plugins but it turns out that they are all updated at this time so I rule out that it could be any of these, please I just need to rule out whether or not the template is the problem to update PHP, please I await a prompt response, thank you
Hey karina yevenes hernandez,
The version of the theme that you are running is not availble with newer PHP versions. Could you try to update to the latest version (7.1.1) to see if that helps please? The update to 7.1.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard