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  • May 5, 2025 at 9:10 am #1483597
    Nath
    Guest

    Hi,
    I’m French, my english is not very nice :)

    I want download the demo “Spa” but I get “Erreur lors de l’accès au fichier pour téléchargement : cURL error 28: Connection timed out after 10001 milliseconds”.

    >> I test with several browsers. I have hight speed Internet. I disabled the firewall, tried on another pc, and several places. But I still get the same message. I’m not specialist. My host is OVH.

    I don’t know how to do it. Thank you very much for your help.
    Nath

    May 5, 2025 at 9:18 am #1483598
    Ismael

    Hey Nath,

    Thank you for the inquiry.

    The automatic demo import in the dashboard does not work correctly with OVH hosting. You will need to download the demo XML files and upload them manually to your server via FTP. For more info, please check this link: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    Best regards,
    Ismael

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