Hi,
I am asked from vunjak dentist to fix their website. It was out of support for a long time.
They are using Enfold theme that who knows who installed. Now I need to update it, but not sure how to do it. I don’t have option in WP to update it and I don’t have access to themeforest website with original account that purchase the theme so I can download the lattes version and to it manualy.
When I go to Enfold theme in WP and update theme, I got next message:
“No Updates available. You are running the latest version! (4.5.2)”
On Enfold website I found that this version is 6-7 years old.
I would really appreciate your help.
Stefan
Hey Stefan,
You need access to the theme files first of all, and that is done via a Themeforest account. If you can’t access the account which was used to purchase your original license, then you will be better off buying a new license.
Once you have access to the theme files, then the update to 6.0.9 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard