Viewing 5 posts - 1 through 5 (of 5 total)
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  • February 4, 2025 at 3:37 pm #1476327
    wolfgangspelitz

    if I use the full width slide show media element, the video elements don´t show on mobile. At the moment a video should appear the complete slide show disappears instaead

    February 5, 2025 at 9:12 am #1476395
    wolfgangspelitz

    If I use the same video (.mp4) in a normal video media element, it shows on mobile without any problem.

    February 5, 2025 at 10:22 am #1476398
    Rikard

    Hi,

    Autoplay videos are disabled for mobile devices. Using a regular video element where the user has the option to start playing the video on mobile devices might be a good solution.

    Best regards,
    Rikard

    February 5, 2025 at 11:59 am #1476408
    wolfgangspelitz

    so actually I would like to have a slider mixed with images and videos. In the video slide I turn off the autoplay. Still it doesn`t work on mobile

    February 6, 2025 at 8:43 am #1476483
    Ismael

    Hi,

    Thank you for the update.

    As mentioned above, background videos will not display on mobile views by default and are replaced with their fallback images. Did you apply fallback images to the video sliders? If not, edit the video slides, go to the Content > Fallback Images tab, and upload the image you would like to display on mobile view.

    let us know if you need more info.

    Best regards,
    Ismael

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