Error Analysis for Landing Page

Dear Kriesi Team,

I have been a user of your theme “Enfold” for several years now. For the most part, I am very impressed with the theme. And whenever I encountered an issue or needed help with implementing a specific idea or layout, I was able to find solutions in your forum. Most of the time, I found the threads simply through Google searches. This made it unnecessary for me to use your support directly—until now.

I have set up two landing pages for a client, but unfortunately, they load very slowly, primarily in the “Chrome” browser. Since we are advertising these pages via Google Ads, slow-loading websites are, of course, counterproductive.

At my company, we use a Plesk environment on a rented server. We have already conducted several analyses through our internal admins as well as external partners. Unfortunately, we haven’t been able to determine why the landing pages aren’t performing well. Sometimes, the pages load relatively quickly, but at other times, it takes 10–12 seconds before any content is displayed. This makes it difficult to pinpoint the issue.

We have now reached the point where we’d like to ask for your support to check whether the issue might be related to the “Enfold” theme itself or possibly to a component we might have overlooked. I would kindly ask you to analyze the slower of the two pages first. The URL for the page has been attached separately for your reference.
Thanks a lot!

Best regards,
Stephan

P.S.: One more addition: Saving changes in the Enfold WordPress BACKEND also takes a noticeably long “waiting time” each time. If the backend already takes so long to load, something must be seriously wrong.

• This topic was modified 1 month, 2 weeks ago by wagnerstephan.