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Good afternoon! I have taken over a website for my company that was built by someone else before me. It came with Enfold (so I do not have the sale information, etc to ask a question and that is why I am asking here). I have gotten very used Avia layout builder and I want to maintain it. I cannot get my PHP to update though, and I have been able to trace the hangup to the Enfold theme. Are there any other reports of this, and any way that I can “fix” it to maintain the Enfold theme & Avia and be able to update my PHP? Thanks!!
Hey Noah,
I see that you are running an old version of the theme, could you try to update to the latest version (6.0.8) to see if that helps please? The update to 6.0.8 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/If you don’t have access to the account which was used to purchase your theme license, then you might want to consider purchasing your own copy. Otherwise you will have the same problem each time you want to update or access the theme files.
Best regards,
Rikard
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