-
Posts
-
hallo,
ich habe das enfold theme nochmal gekauft, weil das update von 4.2 nicht funktioniert hat.
Unter Updates wurde ich aufgefordert, einen neuen Personal Token zu generieren. Das habe ich gemacht. Aber es gab eine Fehlermeldung.
Wie bekomme ich nun den Support? Im Enfold-Theme finde ich keinen Link.
Freundliche Grüße
Hans LöwerHi Hans,
The update to 5.7 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the new theme files via Appearance->Themes->Add New, and select to overwrite the old theme files after the upload has finished.If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
Rikard
- You must be logged in to reply to this topic.