Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 29, 2024 at 5:14 am #1438578
    gatehealing

    I just found out that I have not been receiving emails from my contact form element (the one y’all provide).
    I have been using WP Mail SMTP app (free version) and using the Default PHP (none) option. It has been working fine. Tried setting up the gmail option, but it’s not working either.

    Do y’all have a provider that works well with your form? My email provider is via Microsoft 365 (have to do paid version of WP Mail SMTP plugin, and at this point, I hesitate to spend money on that).

    This or any other options for getting a working contact form would be helpful.

    Thanks!
    Jon

    March 29, 2024 at 6:29 pm #1438709
    Rikard

    Hi Jon,

    We don’t have any recommended providers. Did you try the suggestions listed here? https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Rikard

    March 29, 2024 at 7:58 pm #1438715
    gatehealing

    Thanks! I’ll give it a go. I have tried WPSMTP, but not the snippet.

    J

    March 30, 2024 at 1:58 am #1438723
    gatehealing

    I do not get the email when trying to reset WP pw.

    J

    March 30, 2024 at 12:31 pm #1438734
    Rikard

    Hi,

    Thanks for the update, then your WordPress installation is not able to send emails. Please try reaching out to your hosting provider for further help.

    Best regards,
    Rikard

    March 30, 2024 at 7:59 pm #1438774
    gatehealing

    got it working by using the Fluent SMTP plugin, which lets you use microsoft 365 without paying for a pro plan. VERY good instructions on how to set everything up.

    March 30, 2024 at 10:51 pm #1438802
    Mike

    Hi,
    Sounds like you have this sorted out now, shall we close this thread then?

    Best regards,
    Mike

    March 31, 2024 at 1:06 am #1438817
    gatehealing

    yeah we can close it. Thanks!
    Jon

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Viewing 8 posts - 1 through 8 (of 8 total)
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