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  • #1436990

    Hi,
    I am creating a new website for a friend: http://www.traveltrail.es. And he want that we use “Enfold one page Agency demo”, but we a problem. We are not able to install the demo (I have read that is because we have OVH hosting), and we have to do it manually; but I am not able to do it. Could you help me?

    PD. You can delete whatever you need.

    #1437012

    Hey hector1069,

    Thank you for the inquiry.

    The site already has content and installed plugins when we checked. Is it alright if we reset the database and remove the existing content? We have to do this before manually importing the demo.

    If you want to try it yourself, please check this documentation: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    Best regards,
    Ismael

    #1437016

    Yes, you can reset what you need.

    I have tried to do it manually I was not able to do it… :-(.

    It should be a easy thing… but I could not do it.

    • This reply was modified 8 months, 2 weeks ago by hector1069.
    #1437216

    Hi,

    Thank you for the update.

    We tried to manually import the demo using the xml files, but it didn’t push through. You may need to contact your hosting provider to inspect your server or request their assistance in importing the demo on their end. You can find the xml files for the demo at the following link.

    // https://github.com/KriesiMedia/enfold-library/tree/master/demos/one-page-agency

    Best regards,
    Ismael

    #1437226

    My server is a OVH and the have a kind of limitation to do some things.

    That is why I paid the support you do it for me, because to do it automatically was not working, and I did not know how to do it manually…

    #1437260

    Hi,

    We tried to manually import the XML files, but the process failed to complete. We also tried importing XML files directly from the dashboard but it times out. We could manually import the database but there’s a risk of breaking the site in the process. Is there an option in your server that allows you to restore the site in case of any database-related issues? If there is, then we’ll proceed with the database import.

    Best regards,
    Ismael

    #1437273

    Hi Ismaeil,

    You can import de DB, there is nothing important in the website. I had just started to built it up.

    Thanks.

    #1437349

    Hi,
    I believe that it has successful imported this time, please clear your browser cache and check.

    Best regards,
    Mike

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