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  • February 20, 2024 at 9:36 pm #1434947
    mightyatom

    I’m thinking I may not have imported the theme demo correctly as changes to text colours/sizes are not now responding. This is on my original site address info in Private Content box.

    An assistance greatly appreciated.

    February 21, 2024 at 9:53 am #1434971
    Ismael

    Hey Eric,

    Thank you for the inquiry.

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect. By disabling the file compression settings, you will be able to make the necessary adjustments and updates without any conflicts. Once you have made the required modifications, you can re-enable the file compression settings to optimize the performance of your website. Let us know if this helps.

    Best regards,
    Ismael

    February 22, 2024 at 8:25 pm #1435153
    mightyatom

    Toggling File Compression sadly didn’t solve the issue so I’ve been back to basics and reinstalled Enfold 2017. This has given me the issues I had with my other site which we fixed together. But now I cannot install Enfold-Child theme where I fixed earlier issues with some PHP code. Now each time I try (with several different downloaded Enfold-Child.zip files) I get the error message “Incompatible Archive.”

    Any ideas??

    February 23, 2024 at 7:06 am #1435160
    Ismael

    Hi,

    Thank you for the update.

    Have you tried uploading the child theme via S/FTP? Please check the documentation below for more info.

    // https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install
    // https://kriesi.at/documentation/enfold/child-theme/#how-to-install-the-child-theme

    Best regards,
    Ismael

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