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Hello! A client asked me to update their website, and I was able to do everything except for a few small changes that gave me errors. I understand that this happens since the installed version of Enfold is 3.7.1. I Confirm that the current version of our WordPress used is 6.4.3.
So, I understand that by buying the license again (we cannot contact the old developer), the Theme can be updated without problem to the latest version, right?
Thanks a lot in advance.
Abián.
Hey Abián,
We can’t say for sure if you are going to run into problems or not, so I would advise that you update on a staging version of the site first. Once you have access to the theme files, then the update to 5.6.10 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
Rikard
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