Viewing 12 posts - 1 through 12 (of 12 total)
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  • January 18, 2024 at 10:00 am #1431348
    antonella
    Guest

    Hi, I would like to purchase the theme in question, but I see that it has not been tested with the latest version of WordPress 6.4.2, can you confirm that it will also work correctly with this version? Will updates be made to ensure correct functioning with subsequent versions?

    January 18, 2024 at 10:40 am #1431362
    Ismael

    Hey antonella,

    Thank you for your interest in the Enfold theme.

    The theme is compatible with the latest WordPress version 6.4.2, and our team continuously works on updates to ensure the theme functions correctly with newer versions. You can expect ongoing support and enhancements to keep your experience with Enfold smooth and up-to-date.

    If you encounter any issues, our team is ready to assist you in resolving them.

    Best regards,
    Ismael

    January 18, 2024 at 10:55 am #1431371
    actv2019

    ok, thanks I bought it. Do you already have a child theme you can use?

    January 18, 2024 at 11:26 am #1431375
    Yigit

    Hi,

    You can download the prebuilt child theme from our documentation at https://kriesi.at/documentation/enfold/child-theme/.

    Regards,
    Yigit

    January 23, 2024 at 2:08 pm #1431790
    actv2019

    Hi, I’m having problems in the Google section… it gives me errors both with the keys for google maps and for the recaptcha. For the recaptcha I tried to insert it on the wpform plugin and it works correctly there.

    This is “Troubleshooting:
    Check if you typed the key correctly.
    If you use the restriction setting on Google try to remove that, wait a few minutes for google to apply your changes and then check again if the key works here. If it does, you probably have a syntax error in your referrer url
    If none of this helps: deactivate all plugins and then check if the API works by using the button above. If thats the case then one of your plugins is interfering.”

    January 24, 2024 at 8:15 am #1431857
    Ismael

    Hi,

    Thank you for the update.

    The API keys for Google Maps and ReCAPTCHA are missing from the Enfold > Google Services panel. Where did you place the API keys?

    Please provide the API keys in the private field so that we can test it. Make sure to add the site domain as an http referrer. For more info, please check the following link.

    // https://kriesi.at/documentation/enfold/google-map/#add-an-api-key

    Best regards,
    Ismael

    January 24, 2024 at 10:34 am #1431872
    actv2019

    ok thanks, solved. For Google Maps the problem was that I entered https instead of http.

    And how do I remove it from the footer “Enfold Theme by Kriesi”

    January 24, 2024 at 11:51 am #1431884
    Rikard

    Hi,

    Thanks for the update. Please add this to the copyright field under Enfold->Footer to remove the backlink:

    [nolink]

    Best regards,
    Rikard

    January 24, 2024 at 1:32 pm #1431897
    actv2019

    Ok perfect, thanks. One last thing… I created the slides with Layer Slider , but if mobile the texts all overlap. How can I change my location on mobile? for example now I have set the first text to be 40% from the top, on mobile I would like it to be 10%.

    January 25, 2024 at 6:56 am #1431959
    Ismael

    Hi,

    Thank you for the update.

    The style of the layers should automatically adjust based on the screen width. If this is not working as intended, you can toggle the layers’ visibility on different screen sizes. Edit the layer, then look for the Toggle Device Visibility in the Layer Settings > Content panel. You can choose to hide a specific layer on mobile devices and display a different element with styles configured for smaller screens.

    Best regards,
    Ismael

    February 1, 2024 at 9:57 am #1432692
    actv2019

    Hi, why do I see titles with different fonts on mobile even if they have the exact same location?

    February 1, 2024 at 5:25 pm #1432756
    Mike

    Hi,
    Thanks for the links but they both look the same to me on mobile, perhaps a screenshot of what you are seeing would help.
    Please note that we ask that each thread stays on a specific topic, this helps us provide2 better support and keep the threads on topic. For further questions please login into the support forum and open a new thread and we will gladly assist. Please note that the contact form in not appropriate for support questions, Thank you for your patience and understanding and for using Enfold.

    Best regards,
    Mike

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