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  • January 12, 2024 at 8:35 pm #1429946
    Vanwynsberghe Bart
    Guest

    Hi,
    I’m using the Envato Forrest Theme for 4 years now and it always served my real well.
    Yet, lately I have 2 problems:.
    I try to contact the author of the Envato Enfold Theme to ask my 2 questions and hope this is te right place to be therefor:.

    1. If I update the PHP from 7.4 to 8.2, then I can no longer get acces to my dashbaord.
    I have try to ugrade the theme versoin 4.0.7.but that doesn’t works. If I set the PHP back to 7.4 I get back access to my Dashboard.

    2. I can not change any images anymore on my wordpress website (Enfold Theme). Also putting a new picture into a (new) element is not working anymore.

    I had a 1 houre chat with Vimexx (my Dutch hoster) and they told me to send you this faultmessage:

    [lsapi:error] [pid 55953:tid 140055343503104] [client 185.220.173.16:60547] [host http://www.barthsmusic.eu] Backend fatal error: PHP Fatal error: Unparenthesized a ? b : c ? d : e is not supported. Use either (a ? b : c) ? d : e or a ? b : (c ? d : e) in /home/barthsm/domains/barthsmusic.eu/public_html/wp-content/themes/enfold/functions-enfold.php on line 265n,

    I do hope sincerely that you can help me.

    Best regards,
    Bart

    January 13, 2024 at 4:41 am #1429965
    Nikko

    Hi Vanwynsberghe Bart,

    You cannot update the theme anymore using API key with Enfold 4.0.7, you’ll need to use a personal token for that, in order to generate it, please follow the instructions in our documentation: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

    Please do the following process:

    First make a backup:
    – Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
    – Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/

    Option 1: Use Envato Market to update your site
    – link: https://envato.com/market-plugin/

    Option 2: Update manually
    1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
    2. It should generate a new folder, open it and look for the enfold folder
    3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
    4. Log in to WordPress as and Admin.
    5. Install and activate a maintenance plugin and put your site in Maintenance mode.
    6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
    7. Click on the ADD NEW button.
    8. Click on the UPLOAD THEME button.
    9. Click BROWSE and choose enfold.zip file
    10. Click the INSTALL NOW button and switch to Enfold or your child theme.
    11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

    Then register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
    Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.

    Once the latest version of Enfold is installed and activated, update your PHP version from 7.4 to 8.2.

    Hope it helps.

    Best regards,
    Nikko

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