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Hello.
I have a problem with editing TAB sections.
I use TAB sections on one of my 5 licences only on this web:
The problem is, if i change anything on the backend on any of these TABs, all content is deleted from all TABs after SAVE. I tryed it a lot and cannot find what is wrong.
Thank you
MartinHey Martin Opálený,
Thank you for the inquiry.
We’ve found duplicated html tags in one of the tab titles. It’s possible that there are invalid html tags in the page causing the issue with the builder.
<strong>Case study: Ako zarobiť v PR recykláciou za 4 800 € pol miliónastrong</strong></strong>You need to review the content of the page and remove any invalid tags and make sure that all tags are closed properly.
Best regards,
IsmaelHello.
i do not see this on that page, i see it correcty on backend:
Heading Text:
Case study: Ako zarobiť v PR recykláciou za 4 800 € pol milióna<strong/>But i see it also in the code inspector as you described.
From where it comes wrong when the backend is correct? Canyou help me with this?here is the screenshot of my backend:
https://paste.pics/Q5WABHi,
Thank you for the update.
Did you remove the page? It redirects to a 404 page. Please review the page and make sure that all html tags are closed properly, or use one of the following html validator tools.
// https://jsonformatter.org/html-validator
// https://www.freeformatter.com/html-validator.htmlBest regards,
IsmaelSorry it was only renamed, making some changes with my client:
sorry im not a programer and i do not now how to use the validators. I know some basics but thats all.
i tryed to use the validators, but get results i do not understand and show 720 issues.
https://paste.pics/Q5Y24I do not understand this. I have used only the back end to format the content. I do not use any sepcial code. Where is the problem?
I see no tags in text view on most of the contet and when there are tags they are properly closed:
https://paste.pics/Q5Y2M
https://paste.pics/Q5Y2PAll the headings have on backend properly closed tags:
https://paste.pics/Q5WABWhat else can i do??
I have 5 licenses of this theme, but when it is necessary i will buy another one to solve this problem.
This is a mission critical content from my top client and i cannot work with it.And one another observation:
I saved the content of this page to template – not to loose it (becouse i redesigned it from scratch two times).
When i load it from tepmplate and save – it works.
But after this when i try to do some changes and save – all of the content from tabs is missing.Thank you for your help.
Hi,
In this screenshot your strong tag is not closed correctly and will probably cause an error:
Please review the documentation link in the warning message and don’t add html code the title fields.
Please use our Special Character Translation plugin that you can use to replace the html characters with safe characters, such as:< = ###lt### > = ###gt###If you saved this error as a template then the template will need to be deleted and everwhere that it was used will need to be corrected.
If you need further assistance please log in to the support forum and open a new thread, please note that using the contact form is not appropriate for support questions.
If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.Best regards,
MikeThank you Mike,
unfortunately this is not the problem – after correction the problem is still there – i will buy a support.
Please one more question.
I have 5 licences. How can i check witch one is connectedo to witch domain?
https://paste.pics/Q624PI need a new license becouse of new project – but first i would like to check if my old projects are still alive.
Thank you
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