download of files demo enfold did not work! you might want to try reloading …

dear all
according to your reply to themeforest
(Hello abdouz_2000,

Kriesi, the author of Enfold – Responsive Multi-Purpose Theme, has replied to your review:

Hello,

1- Which code doesn’t work? If you’re trying to add code to your page, did you try using the Code Block element?

2- This issue is usually related to the server configuration. Please check out the troubleshooting section at https://kriesi.at/documentation/enfold/import-demos/#troubleshoot. You can also manually import demos ( https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo ).

3- It looks like you didn’t post anything on our forums ( https://kriesi.at/support/profile/abdouz_2000/ ) and therefore didn’t receive any support from us. Please feel free to start new threads under the Enfold subforum when have a question or an issue.

Regards,
Yigit )
this is my reply
I-I have made a post with image lightbox and I have made a folder named custom also I have added my css files in a folder css(Yourthemefolder\custom\css
and javascript files in folder called js(Yourthemefolder\custom\js)
after that in a functions.php I have added the following code

function abdou_add_style(){
wp_enqueue_style( “my-style-css”, get_template_directory_uri().”/custom/css/style.css”);
}

function abdou_add_script(){
wp_enqueue_script( “my-mcustom-js”, get_template_directory_uri().”/custom//js/custom.js”);
}

add_action(‘wp_enqueue_scripts’,’abdou_add_style’);
add_action(‘wp_enqueue_scripts’,’abdou_add_script’);

but It doesn’t work
although It is running on any other free theme like colibri-wp or twenytwentytow …..

2-when I want to import your any demo manually or from your menu’s demo import
I always get the same message
download of files demo enfold did not work! you might want to try reloading the page and try again
after reloading and try again it is the same.
3- also I have tried to use every thing in your link (https://kriesi.at/support/topic/problem-importing-demo-law/)
but it is the same.

4-I have installed all things with no errors before and every thing run perfectly except you theme and its demos(which I cann’t install)
5- if you want you can try with me accros google meet or microsoft teams and I’ll share my screen to you
thanks