Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1422818

    exactly the same problem as him:

    cURL error 28: Connection timed out after 10000 milliseconds

    Tested will short code and xml file. Not solve it.

    Find enclosed credentials
    Need demo law
    Regards

    #1422866

    Hi jb84,

    Can you try to import the demo manually? or if you can give us FTP access, we’ll try to do it for you.

    Best regards,
    Nikko

    #1422872

    As i told you i tryed first.to import manually no result.
    FTP in private, need demo LAW
    Regards

    #1423072

    Hi jb84,

    I apologize for the delayed response and thanks for giving us FTP access.
    The Law demo has been set on your site, please review your site.

    Best regards,
    Nikko

    #1423097

    Thanks you very much for that!
    Can you provide the actions you did to manually install demo, because i will need to do on another website soon…
    Or is it too complex?

    #1423156

    Hi jb84,

    You can follow the instructions in https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo
    1. Add this in your functions.php:

    add_theme_support( 'avia_demo_store_downloaded_files' );

    2. Get the demo you’d like to use in https://github.com/KriesiMedia/enfold-library/tree/master/demos
    3. Upload the demo (the zip file) to \uploads\avia_demo_files\ then extract it, so it should be like (I’ll use law for example), \uploads\avia_demo_files\law (law folder should have two files law.txt and law.xml)
    4. Go to Enfold > Theme Options > Import Demo, and when you hover over Law demo, it should show Click to Export (not Click to Download) and that should do it.
    If in case, it does not show Click to Export, try moving the law folder from \uploads\avia_demo_files\law to \uploads\dynamic_avia\avia_demo_files\law
    Hope it helps.

    Best regards,
    Nikko

    #1424092

    Ok i did it for another website i couldn”t import
    and a new button display for “erase demo files” so every seems good BUT the demo won’t install even after cliking download, it takes a long time and error

    #1424539

    Hi,
    Thank you for your patience, I see from your FTP details that you are using the OVH webhost, they have told other users that our IP address is on their block list, this is why you have trouble installing the demos. In your past threads we have helped you by manually installing the demos by getting the images from our test sites and manually adding this to your site in the media library and then adding the page shortcode by manually pasting it to your sites. We are happy to help, but it seems that you may be running a agency and are building many sites.
    So if you are going to keep using OVH hosting, who will not unblock our IP, and want to be able to install our demos quicker on your own, I recommend setting up a localhost install and import the demo there, and then use the plugin Duplicator and then install the clone on your OVH server.
    Other users, and yourself, seem to at times been able to install some of the smaller demos by “brute-force”, that is try and try again, and sometimes it works, but this can be hit or mis, I recommend using the Duplicator method.
    Please note that sometimes when you install a localhost the PHP ZipArchive Extension is not enabled by default, your localhost server will need this to extract the zip file for the demo, please also ensure that your localhost has the other settings good for easy deployment, perhaps like this:
    Enfold_Support_3815.jpeg
    Please give this a try.

    Best regards,
    Mike

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