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  • #1404912

    Our ISP are getting this error message for our Enfold Theme and we are not sure why – can you please advise. They recently updated the database, prior to that the PHP version was fine. They don’t get the error message if they revert to and unsupported PHP version 7.4. There message is as follows:

    “As discussed on the phone, this the the error we are seeing in Plesk logs when using PHP 8 or 8.1

    AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Attempt to assign property “extra” on null in /var/www/vhosts ”

    for rest see private content

    #1404937

    Hey Rob,

    Could you try updating the theme to the latest version (5.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private.

    Best regards,
    Rikard

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