Hello,
We are receiving PHP Fatal errors when using the Enfold theme.
I reached out to my hosting company and they provided me with a TXT file that includes the errors. They also said this:
It looks like there is n issue with some serialized data in the theme seeing many different errors like this one :
6 PHP Fatal error: Unparenthesized a ? b : c ? d : e
is not supported. Use either (a ? b : c) ? d : e
or a ? b : (c ? d : e)
in /nas/content/live/chipyourcardev/wp-content/themes/enfold/functions-enfold.php on line 313
Hey vantagepointmg,
I see that you are running an old version of the theme, could you try to update to the latest version (5.4.1) to see if that helps please? The update to 5.4.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard