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Posts
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Bonjour
Je ne peux pas importer de démos pour faire mon site :
je l’ai acheté hier sur thèmeforest. (info dans private contentSerait il possible que vous m’envoyer la demo “restaurant SVP
MerciHey Nathan,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHello
I created an admin account so you can see what’s going on credentials in the private section
I’ve only just set up the site so nothing special on it, just the basics you will see for yourself
thank you
Sorry for my English i’m FrenchHi,
Thanks for the login, I see that you are getting the error:cURL error 28: Connection timed outare you using the webhost OVH?
This error could be because your PHP time limit is low at 165, ask your webhost to change to about 300
This could also be because your webhost is blocking our domain: kriesi.at plase ask your webhost to check and possibly white list.
If this doesn’t help try our documentation for manually installing the demo.Best regards,
MikeHi
Thank you for the answer and indeed my hosting is at OVH! I will therefore ask them to set the limit to 300 and to check that kriesi.at is not blocked.
For the manual installation I did not succeed I must be doing it wrong.
I see with OVH and I come back to you as soon as I have answers.
ThanksHi,
Thanks for your feedback, unfortunately in the past, OVH has told their customers that they will not change the PHP settings, I asked because OVH disables the set_time_limit() function used by WordPress so the import function won’t timeout, we use the basic WordPress import function, nothing fancy.
If you must use OVH and can’t use a webhost that enables basic PHP functions, try importing your demo on a localhost install and using the Duplicator plugin to migrate/clone it to your OVH host.Best regards,
MikeGood morning
Ok so no need to waste my time with OVH. On the other hand I am disappointed to be obliged to make an installation in localhost just for a demo import, it would not be easier to send me the ZIP of the theme so I need?
THANKSHi,
You can download the demos from our public GitHub library, but the demos are WordPress xml import files, from WordPress ▸ Tools ▸ Import as explained in our documentation: manually installing the demo.
These xml files import the images and settings into the WordPress database by getting the content from our server, which it can’t complete because your server times out.
This is how WordPress imports and it is a basic WordPress function, we don’t have a zip file of images because you can not import images into WordPress directly via FTP, images and settings must be imported into the WordPress database because they are serialized in the database, this is why WordPress created the xml import function.
I hope this helps explain.Best regards,
MikeHi,
So I did a local installation then I used the Duplicator plugin plugin which by the way is an excellent plugin.
So I can do what I want and thank you for the info on this method that I did not know.
You are at the top !
Many thanksHi,
Glad to hear that you have this sorted out, if you have any further questions please log in to the forum and create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike
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