Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 31, 2023 at 5:54 pm #1396072
    mediafacto

    hello

    i have a issue with a content slider, the arrow are not visible and the automatic slide doesn’t work ..
    it worked but now it doesn’t …

    can tou help me ?

    you can see on the home page, the bloc named “nos valeurs” there is 3 title in orange …

    February 1, 2023 at 3:26 am #1396116
    Nikko

    Hi mediafacto,

    Can you give us a link to the page mentioned? so we can try to inspect it.

    Best regards,
    Nikko

    February 1, 2023 at 7:29 am #1396149
    mediafacto
    This reply has been marked as private.
    February 1, 2023 at 10:30 am #1396176
    Nikko

    Hi mediafacto,

    Thanks for giving us a link to your site.
    I have inspected it however I don’t see any js errors (though I see some mixed content errors: some files loaded via http and not https).
    Can you setup a staging site for us? and give us temporary admin access on the staging site, so we can try to debug it.
    Just post the credentials privately.

    Best regards,
    Nikko

    February 1, 2023 at 1:01 pm #1396208
    mediafacto
    This reply has been marked as private.
    February 1, 2023 at 7:29 pm #1396275
    Rikard

    Hi,

    Thanks for that. First of all, could you try updating the theme to the latest version (5.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    February 15, 2023 at 2:57 pm #1398086
    mediafacto

    hello i did but it doesn’t work

    February 17, 2023 at 1:53 pm #1398344
    Yigit

    Hi,

    The “av-visible-prev” and “av-visible-next” classes are missing on the element on your installation, which is why navigation arrows do not show up. I copied your shortcode to my local installation and both auto rotation and arrows work on my end.

    Please post temporary FTP logins here privately as well. Can we update Enfold to 5.4.1?

    Best regards,
    Yigit

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