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  • January 28, 2023 at 12:33 pm #1395711
    katbi89

    cURL error 28: Connection timeout after 10001 ms

    January 28, 2023 at 12:57 pm #1395712
    Nikko

    Hi katbi89,

    cURL error 28: Connection timeout after 10001 ms maybe due to poor network connectivity between the server where your site is hosted and our server where the demo is hosted or maybe due to some firewall or security settings. I think the only way around it is manually import the demo.
    Please try to follow the instructions in our documentation: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo
    Hope it helps.

    Best regards,
    Nikko

    January 30, 2023 at 8:59 am #1395868
    nataliaborduk

    I have exactly the same error, no matter where I am working from. I already tried it out in different networks and from different devices, it just doesn’t work.

    January 30, 2023 at 10:51 am #1395876
    nataliaborduk

    Can you please help me to import the “SPA Demo” manually?
    My Hosting Providers told me that they cannot change the max_input_time which is 60s.
    Unfortunately I wasn’t able to import the demo manually so I need some help here. I really need to work on this website as soon as possible.
    My Login Credentials you can find in the private content. Thank you

    February 1, 2023 at 2:48 am #1396113
    Nikko

    Hi nataliaborduk,

    Thanks for giving us admin access.
    I was able to import the SPA demo manually.
    Please review your website :)

    Best regards,
    Nikko

    February 6, 2023 at 10:03 am #1396829
    nataliaborduk
    This reply has been marked as private.
    February 7, 2023 at 7:35 am #1396937
    Nikko

    Hi nataliaborduk,

    Our server is not blocking anything, can you try to ask your hosting provider to check if the firewall blocks http://kriesi.at/ similar to this thread: https://kriesi.at/support/topic/demo-images-import-not-working/

    Best regards,
    Nikko

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