Tagged: ,

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • January 11, 2023 at 3:55 pm #1378275
    JAYPAYagency

    Hi guys,

    As the title suggest, we’re trying to load the demo content for the Creative Studio theme but we keep getting the following error:

    https://drive.google.com/file/d/1NPaUI-8SzUJMLh5tybuvdzed0XCAe6N2/view?usp=sharing

    We need to launch a website for our client by this Friday and we’re out of time.

    I’ve created an admin user for you on the staging site for you to login and see this for yourselves.

    Please help.

    Cheers,
    Jaymes

    January 11, 2023 at 4:14 pm #1378278
    Yigit

    Hi Jaymes,

    Thanks for contacting us!

    Could you please create FTP logins and post them here privately as well so we can manually import the demo for you?

    Regards,
    Yigit

    January 11, 2023 at 4:45 pm #1378279
    JAYPAYagency
    This reply has been marked as private.
    January 11, 2023 at 11:23 pm #1378326
    Yigit

    Hi Jaymes,

    I have manually imported the demo – https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    Icon fonts are missing because PHP ZipArchive Extension is disabled on your server. Please contact your hosting provider and ask them to enable.

    After enabling PHP ZipArchive Extension, you can download the icons I shared in private content field and upload them in Enfold theme options > Import/Export > Iconfont Manager.

    Please review your website :)

    Best regards,
    Yigit

    January 12, 2023 at 9:46 am #1378357
    JAYPAYagency

    Hi Yigit,

    I’ve asked our server team to enable the PHP ZipArchive extension on the server.

    They should have that done in the next few minutes. Once that’s done, can we go ahead and install the demo?

    Cheers,
    Jaymes

    January 12, 2023 at 12:03 pm #1378371
    Rikard

    Hi,

    Thanks for the update. Once the PHP ZipArchive extension is active, then the demo import should work as expected.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.