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This is a new one. We just got hosting on GoDaddy, the “Ultimate” Manage WP Hosting package. Installed Enfold, uploaded the Child Theme. Everything is working fine. Turned on Maintenance Mode and pointed to a page with a Text module with a logo and a coming soon message. In CSS, I hid the menu on that page. Looked at site in another browser and was directed to a register.com default page.
Then started getting this message “Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.”
I was on with GoDaddy via chat for TWO hours. They thought it was because the site was so new it had not propagated. It took me two hours to convince the tech support that if it was propagation, I would not be able to access the /wp-login.php and /wp-admin pages.
Finally tried turning off the three plugins installed. Problem persisted. Tried the standard WP Theme and the site came up. Tried the child theme, site crashed. Tried Enfold parent theme site worked. I thought there was something going on with PHP. We were running PHP 8.0. Turned it back to 7.4. Problem persisted with the child theme. Then I thought, why not turn off Maintenance mode. And bam, site is back up.
So, I have no idea why, but Maintenance Mode: Enabled – Use selected page content without redirect and choosing the most basic of pages I created “Coming Soon” crashed the site. I turn off Maintenance Mode and the site works fine.
I just tried:
Maintenance Mode: Enabled – Redirect to selected page with it going to my Coming Soon page. And just to be sure it isn’t something with the Coming Soon page I tried “Sample Page” the one that comes with a fresh install of WP. Problem persists.So something is up with Maintenance Mode. I’m gonna try a plugin instead of this since we don’t want the build to be seen yet.
Hi,
I can’t reproduce this problem on a test installation, and we haven’t had any other reports of this problem from other users, so it’s likely that the problem is local to your site. If it works when the parent theme is active, then it’s likely that something in your child theme is causing this to happen. If you should need further help from us, then please share server error logs with us.
Best regards,
RikardI am using the Child Theme downloaded from the Enfold site: https://kriesi.at/documentation/enfold/child-theme/ no changes.
Hi,
That child theme doesn’t actually contain any code, so it’s very unlikely that it would cause any problems. Are you sure that you haven’t added anything to it? If not, then you could try to remove it and install a fresh copy.
Best regards,
RikardI have done exactly that (removed child and installed fresh version) and the problem persists.
I know the Child Theme has next to nothing in it.
For some reason, in GoDaddy Ultimate Managed WP hosting it crashes with Maintenance Mode enabled.
I just activated the parent Enfold and tried Maintenance Mode in that. I was so hung up on it being something with the Child that I never tried enabling Maintenance Mode in the parent as a test. Unfortunately, it still crashes.
This is with Enfold 5.2.1 installed.
One of the plugins that comes standard with the GoDaddy hosting is “Sucuri Security – Auditing, Malware Scanner and Hardening” perhaps something in that is conflicting? Nope, just disabled it and it still gives me this message:
Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.I disabled ALL plugins and the problem (that message above) persists.
The problem with these managed WordPress hosting platforms is the hosting company always adds some code/plugin that we as developers cannot access. I prefer a pure install of WP, but I work with what the client has chosen.
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