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  • November 6, 2022 at 1:28 am #1371505
    dtilley63

    Hi,

    Was having issues with whitespace padding again from this thread and remembered needing to update was part of the problem with the logo.

    Extra Mobile View White Space in Header in all Headers

    Realized my Enfold was out of date. Bought a new license and renewed support, went to manually install zip file, but got an error

    “Unpacking the package…

    Installing the plugin…

    The package could not be installed. No valid plugins were found.

    Plugin installation failed.”

    Looking for help to

    1. Get latest 5.0 version up (mine is 4.5) and
    2. Finally get the whitespace header padding issue resolved for good

    Tried custom code but wasn’t working

    Thanks!

    Dave

    • This topic was modified 2 years ago by dtilley63.
    November 6, 2022 at 2:46 pm #1371520
    Rikard

    Hi Dave,

    It’s not a plugin you are trying to install, it’s a theme. Did you register your theme license? If not, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/. If the update should not come through via the theme backend, then please try to install and configure this plugin: https://envato.com/market-plugin/

    Best regards,
    Rikard

    November 6, 2022 at 3:02 pm #1371521
    dtilley63

    Ahh okay I see. Yea for some reason I didn’t have that market plug in to get the update.

    I just downloaded the market plug-in, added my new license key, and updated to the latest version, which did solve the heading padder issue!

    Where can I find a review of all the theme updates so I can know incase things change on my website?

    Thanks for your help!

    – Dave

    November 6, 2022 at 3:42 pm #1371526
    Mike

    Hi,
    Our Change Log is here.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    November 6, 2022 at 4:12 pm #1371530
    dtilley63

    Got it thanks! All set thank you :)

    November 6, 2022 at 5:13 pm #1371535
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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