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  • October 24, 2022 at 9:23 pm #1370057
    bemodesign

    I have many clients websites that all use Enfold and the Contact Forms are Not sending emails, when it says it is sent!
    I also tried to “Recover my password” and I still didn’t receive any email on that.
    Please help, I’ve always seemed to have issues with the Enfold emails going to Junk Mail, but now they aren’t sending at all!

    October 25, 2022 at 11:12 am #1370126
    Ismael

    Hey bemodesign,

    Thank you for the inquiry.

    You may need to setup a new from address using an address from your own domain.

    Example:

     (Email address hidden if logged out)

    This ensures that the emails coming from the contact form is seen as legit and will get recognized by your mail server. You can set the from address in the Content > Backend > Your from address field.

    Please check the documentation below for more troubleshooting steps.

    // https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Ismael

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