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  • July 31, 2022 at 8:36 am #1359988
    Narli

    Hi

    I love the contact form

    BUT

    It is extremely glitchy. most of the time it does not send admin a copy of the form (it does send the sender their confirmation email).

    I tried updating everything (plug ins, enfold is now 5.1.1) and wordpress is also up to date. Can you help? It would be much simpler to get a fix for this than have to start again from scratch with a new form builder…

    Thanks

    August 1, 2022 at 5:01 am #1360051
    Nikko

    Hi Narli,

    Can you try the troubleshooting steps mentioned in our documentation https://kriesi.at/documentation/enfold/contact-form/#troubleshoot and see if this helps.

    Best regards,
    Nikko

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