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July 12, 2022 at 12:41 pm #1358072
Just Updated to the lates Theme Version. Included the Facebook Lightbox Widget in a footer column but except the title absolutely nothing shows up. Any Idea what could cause the widget not to display anything? The Instagram Widget works fine.
Cheers, TimoJuly 12, 2022 at 3:10 pm #1358090Hey DarkClown,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJuly 12, 2022 at 3:27 pm #1358092This reply has been marked as private.July 12, 2022 at 6:18 pm #1358109Hi,
Thanks for that. I see that you have a third party cookie plugin, does it make any difference if you temporarily deactivate that?
Best regards,
RikardJuly 12, 2022 at 6:21 pm #1358110This reply has been marked as private.July 12, 2022 at 7:42 pm #1358122Hi,
Thanks for the update. I added your Facebook link to a test site, and it’s working fine there. Please see link in private. Since it’s working on the test site, the problem is most likely local to your site. Could you try to deactivate all plugins, and activate the parent theme, to see if that makes any difference?
Best regards,
RikardJuly 13, 2022 at 1:27 pm #1358200This reply has been marked as private.July 13, 2022 at 2:19 pm #1358207Hi,
We haven’t had any other users report that problem, and we haven’t seen it on our test installations either. Maybe you could try reaching out to your hosting provider for further help? If you need further help from us, then please share server error logs with us.
Best regards,
RikardJuly 13, 2022 at 2:49 pm #1358209This reply has been marked as private.July 13, 2022 at 6:35 pm #1358237 -
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