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  • July 4, 2022 at 12:08 pm #1357189
    comealive0691

    Hello,
    When I tried to import ENFOLD wordpress theme’s default demo, I have an error message after few seconds : “cURL error 28: Connection timed out after 10000 milliseconds”.
    I checked that my WordPress hosting server is using the latest versions of PHP etc. I re-installed SSL certificate for my website then I re-installed ENFOLD theme on wordpress but I still have this error message.
    How can I fix it and import default demo on my website ?
    Thank’s for your help,
    Mélanie

    July 4, 2022 at 1:58 pm #1357206
    Ismael

    Hey comealive0691,

    Thank you for the inquiry.

    This issue has been reported many times and it is usually due to server configuration which may vary per hosts. Unfortunately, we do not know precisely which configuration is affecting the demo import, but there are workarounds if the issue persists.

    One way is to manually import the demo using an xml file and the other is to import the demo locally, then transfer it to the live site. Please check the following documentation for more info.

    // https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    Best regards,
    Ismael

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