Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1354448

    Hello

    I’ve tried to install “Construction” demo on my multiste wordpress. I recieved a cURL error 28, so I tried manual import as mentioned : https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo but it still doesn’t work.

    I use a personnalised child theme (to avoid breaking another enfold child theme with landing page demo installed on it, used for a sub site of my activity)

    I already had the same problem with de landing page demo, but resolved it by using https. It does’nt work here anymore with construction demo
    server info :
    PHP 8.0.12 cgi-fcgi
    cURL 7.64.0 OpenSSL/1.1.1d (too old version ?)
    Max input time -1
    max_execution_time 165
    Thank you for your help
    Regards
    Fabien

    #1354580

    Hey digi_informatique,
    Thank you for your question, unfortunately I see that you are using OVH hosting and they have disabled the PHP set_time_limit() function, this function to ensure that the WordPress import doesn’t time out, this is different than the current PHP run time limit.
    In the threads that I have seen this, the users report back that OVH will not enable this standard PHP function.
    Our demo import uses the WordPress import feature which uses this function, in other threads I have also tried manually importing, but this still requires the same WordPress import feature which again times out (cURL error 28)
    To work around this I recommend importing your demo on a localhost install and using the Duplicator plugin to migrate/clone it to your OVH host, I believe this will work.

    Best regards,
    Mike

    #1354727

    Hello Mike

    Thank you for your answer. I will hopelessly contact OVH for further information about their shared hosting config.

    I tried several times, some tries were partially successful. In the end, it worked :
    – switched the environment to PHP8, fpm enabled.
    – deleted the site (in a multisite configuration) and recreated it.
    – enabled enfold+enfold child immediatly, manual demo upload previously enabled in function.php
    – manually uploaded demo files with FTP client
    – installed the demo.

    It may have been a lucky try, but demo has been configured in a couple of seconds.

    I keep in mind your option of a local install.

    Version de PHP 8.0.12 (Supporte les valeurs 64 bits)
    PHP SAPI fpm-fcgi
    Valeur maximale des variables PHP 16000
    Limite d’exécution PHP 165
    Limite de mémoire PHP 512M
    Temps d’entrée max -1
    Taille maximale de téléversement de fichier 128M
    Taille maximale d’envoi de PHP 130M
    Version de cURL 7.64.0 OpenSSL/1.1.1n

    Best regards
    Fabien

    #1354735

    Hi,
    Glad to hear that you have sorted this out, thanks for sharing your settings perhaps it will help another OVH hosting user.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    #1354878

    Hello

    Yes thanks, topic closed. Didn’t found the link to do it myself

    #1354887

    Hi,
    Thank you, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Demo installation fails on OVH shared hosting’ is closed to new replies.