Viewing 5 posts - 1 through 5 (of 5 total)
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  • March 30, 2022 at 11:35 pm #1346665
    Enfoldfanatic

    Hi,

    My website seems to be sending forms without any content. Despite that I have multiple validations in place to validatie the input there seems to be some bots which seem to be able to trigger the sending of the form without any content. It’s happening multiple times a month.

    Is installing Google Recaptcha the only solution or might there be another fix for this?

    Please find attached the URL of the form and a screenshot of the received e-mails.

    Thanks and regards

    March 31, 2022 at 9:31 am #1346716
    Rikard

    Hey Enfoldfanatic,

    Could you try updating the theme to the latest version (4.9.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    March 31, 2022 at 9:36 am #1346717
    Enfoldfanatic

    Hi Rikard,

    I just updated to the latest version a few minutes ago. Hence I have kept the Enfold version always up to date but have been experiencing this issue for a couple of months already (through multiple versions of the theme).

    It might be worthwhile mentioning that I have a plugin installed which saves the submitted forms in the database (Contact Form to DB Extension). Shortcut name for this plugin is DF7DB plugin. Is there any chance that this plugin has impact on the form behavior potentially?

    Kind Regards

    March 31, 2022 at 10:30 am #1346728
    Enfoldfanatic

    Hi Rikard,

    In the meanwhile I found out that this plugin is no longer support by WordPress (https://wordpress.org/plugins/contact-form-7-to-database-extension/). Is there another best practice you can advice for storing the enfold contact forms into the database?

    I have seen some threads but not keen on selecting another plugin which me working a little conflicting with Enfold.

    Kind Regards
    S

    March 31, 2022 at 1:39 pm #1346739
    Rikard

    Hi,

    I’m not sure if that plugin is causing a conflict or not, but you can try deactivating it to see if that is the case. We don’t have any solutions for storing messages unfortunately, and we haven’t tested the theme with any plugins either.

    Best regards,
    Rikard

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