ciao!
I have purchased various copies of Enfold because I really love it!
I have an issue with one website: the site is quite old but recently due to required updates they asked me to update the site and upload some new image.
No problem with this but I was trying to put the purchase code of the item into the enfold panel but … I have not found how I have to do it!
I have an old version of enfold (3.5.2) and I would update it but I don’t understand how I have to proceed :)
Hi Andrea,
The update to 4.9 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting the update.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard