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Hello
I am using the contact form that comes with the enfold theme – when I get a enquiry I get a notification no problem to my gmail but my work email which is the same as the domain does not get the notification.
I asked our IT support why this might be and they have advised it is to do with the security settings. They then asked if we are using Mailerlite to do this – is this what the form is that comes with the Enfold theme?
They have asked me generate a DKIM record in MailerLite so that the emails can be delivered as per link below..
https://www.mailerlite.com/help/how-to-verify-and-authenticate-your-domain
Before going down this path I just want to confirm this is correct…
Hey sensiblekaren,
Thank you for the inquiry.
The default contact form in the theme is not using Mailerlite. It using the default wp_mail or mail functions if that is what they are asking. You may need to adjust the from address so that your mail server recognizes that the incoming messages from the contact form are valid. Please check the following documentation for more info.
// https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
You can define the from address in the Content > Backend > Your from address field of the contact form element, or use this filter to apply a default from address for all contact forms in the site.
function avf_change_cf_from() { return " (Email address hidden if logged out) "; } add_filter('avf_form_from', 'avf_change_cf_from', 10);Best regards,
Ismael
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