Viewing 10 posts - 1 through 10 (of 10 total)
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  • October 8, 2021 at 4:00 am #1324020
    szymme

    I was so happy to join your template but I get this error:

    Error accessing file for download:

    cURL error 28: Connection timed out after 10000 milliseconds

    I checked all google tips with my server, my programmers told me your link is not reachable?

    PLEASE HELP.
    May goal is to have the tempalte exactly like enfold-2017

    • This topic was modified 4 years, 1 month ago by szymme.
    October 8, 2021 at 11:39 am #1324078
    Rikard

    Hey szymme,

    Thanks for the login details. Could you share server logs with us please? If you have a PHP info page, then please share that with us as well.

    Best regards,
    Rikard

    October 8, 2021 at 3:46 pm #1324135
    szymme

    Sure, please help :) I hope its all you need

    • This reply was modified 4 years, 1 month ago by szymme.
    October 8, 2021 at 3:50 pm #1324140
    Yigit

    Hey,

    Would you like us to manually import the demo – https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo on your installation while we are looking into this issue? If you do, please create temporary FTP and WP admin logins and post them here privately :)

    Regards,
    Yigit

    October 8, 2021 at 4:30 pm #1324145
    szymme
    This reply has been marked as private.
    October 8, 2021 at 6:53 pm #1324160
    szymme

    How its going? I thing i have exactly this trouble: https://kriesi.at/support/topic/cant-upload-the-demo-enfold-2017/
    Im at OVH too.

    October 9, 2021 at 12:40 am #1324170
    szymme

    ?

    • This reply was modified 4 years, 1 month ago by szymme.
    October 9, 2021 at 10:32 pm #1324246
    Mike

    Hi,
    Thank you for your patience and for the login and ftp access, but I’m having trouble installing the theme on your server, the pages and menu install and even though all of the images are on your server they are failing to import into the WordPress database, I’m not sure why this is. Please try updating your PHP to v7.4+ and set your PHP Time Limit to “No limit” and I will try again.

    Best regards,
    Mike

    October 15, 2021 at 12:49 am #1325015
    szymme

    thank you solved with installing on other server and then installed hole backup

    October 15, 2021 at 8:27 am #1325050
    Rikard

    Hi,

    Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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