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  • August 14, 2021 at 9:39 pm #1316762
    Simplequery

    Hello
    Unfortunately, our site is no longer sending emails since the recent theme update. We use Enfold on our main site and on one of our two sub domains..

    We have tried all the usual checks such as deactiving plugins, email check etc but to no avail, We do not want to roll back to the older version of enfold as that could surely not be a long term solution.

    Please let us know what the fixes could be,
    kind regards

    August 16, 2021 at 7:44 am #1316904
    Ismael

    Hey Simplequery,

    Thank you for the inquiry.

    We tested the contact form on our end and it seems to be sending the messages correctly. We did not encounter any errors after sending the message. Did you check your spam folders?

    The troubleshooting steps in the following documentation might help.

    // https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Ismael

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