Viewing 10 posts - 1 through 10 (of 10 total)
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  • July 29, 2021 at 9:53 pm #1313330
    Anton

    Hi everyone,

    since the last update, my av-share-box has become destroyed ►Example◄. And I can’t fix it. Pls, HELP
    You can visualise the problem in every single post on my website. Ex: https://www.newpointdeview.com/mag/reviews-medias/navalny-opposant-a-poutine-ou-agitateur/

    • This topic was modified 3 years, 4 months ago by Anton.
    August 2, 2021 at 3:23 am #1313770
    Rikard

    Hi Anton,

    Sorry for the problem. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    August 2, 2021 at 10:32 am #1313868
    Anton

    Hi Rikard,
    The temporary WordPress admin login is in the Private Content.

    Thank you, man!

    August 3, 2021 at 12:51 pm #1314146
    Rikard

    Hi,

    Thanks for that. First off, could you try updating the theme to the latest version (4.8.6) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also make sure to toggle a theme setting after that, and save.

    Best regards,
    Rikard

    August 3, 2021 at 2:26 pm #1314179
    Anton

    Hi,

    I’ve just updated the theme, but it changes nothing unfortunately.
    But what do you mean by “make sure to toggle a theme setting after that, and save.” ?

    August 5, 2021 at 11:54 am #1314633
    Rikard

    Hi,

    Thanks for the update. The problems goes away when the parent theme is active, that means that one of your customisations in the child theme is causing this problem. I couldn’t check the content of the child though, since the Appearance->Theme Editor functionality is turned off on your installation. Please try removing all your customisations, then add them back one by one, to see what is causing this problem.

    Best regards,
    Rikard

    August 5, 2021 at 12:35 pm #1314646
    Anton

    Hi,

    I tried to delete customised files from my Child Theme one by one, but it changes nothing. The problem remains.
    At the same time I don’t know how to activate Appearance->Theme Editor functionality. I never used it. If you can activate it, please do. I think you’d be more effective on your side. Because I have already used all my knowledge to try to solve the problem, without any success.

    Also, I have a certain number of code lines in my child style.css. So deleting line by line in order to figure out what breaks these social buttons seems quite complicated.
    I can give you my ftp codes, if that could help. Please, see in the private content.

    • This reply was modified 3 years, 4 months ago by Anton.
    August 7, 2021 at 5:03 am #1314949
    Rikard

    Hi,

    Thanks for the update. I’ve added this CSS to your Quick CSS box, which fixes the problem:

    ul.av-share-box-list {
  width: 100%;
}

    Please review your site.

    Best regards,
    Rikard

    August 8, 2021 at 11:01 am #1315109
    Anton

    You are GENIUS !
    For sure, I wound’t find this one on my own.
    Thank you!
    RESOLVED

    August 9, 2021 at 6:35 am #1315220
    Rikard

    Hi,

    Great, I’m glad that we could help you out, and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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