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  • July 27, 2021 at 9:24 pm #1312853
    Dallas Mellichamp
    Guest

    I’m helping a friend Jay Hoffman with his website and it is using your ENFOLD theme and today it quit working correctly. It has a YouTube video on the home page that will not start. I’ve checked the path to the video and it works if I put it in my browser… It worked for years and today it quit and I see that that ENFOLD was updated today.

    I’ve checked the settings of the Fullwidth Easy Slider and all seem fine, it just doesn’t start…

    Jay is looking for the Item Purchase Code

    July 30, 2021 at 5:00 am #1313368
    Rikard

    Hey Dallas,

    Could you try updating the theme to the latest version (4.8.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If updating doesn’t help, then please try to use the URL in private instead.

    Best regards,
    Rikard

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